The Whistleblowing Channel is an independent whistleblowing service for any irregular practices ("communication" or “disclosure”), as foreseen in the Whistleblowing Policy, managed by Deloitte on behalf of SM do Luele.

This Whistleblowing Channel provides SM do Luele with a mechanism for internal reporting of irregular practices, through an effective and suitable system for their detection, investigation and resolution, in compliance with the rules of conduct established by SM do Luele and with the principles of guaranteed anonymity, confidentiality, safeguards and non-retaliation in relations with whistleblowers, as well as compliance with data protection and information security standards.

Entity’s Whistleblowing Channel was designed to receive disclosures relating to the matters below:

• Bullying, Harassment​ or Discrimination
• Ethics, Misconduct or Conflicts of interest​
• Fraud or Theft​
• Bribery, Corruption or Money Laundering
• Purchasing, Public procurement or Tenders
• Product and transport safety and compliance​
• Public safety, health and welfare
• Protection of the environment​
• Safety in operation and exploitation
• Illicit mining Activity
• Violation of concessions and areas for mining activity
• Non-compliance with community rights
• Data protection and privacy and cybersecurity​
• Others

Whistleblowers may provide information, evidence and facts related to possible irregularities, anonymously or identifying themselves.

If you wish to report any irregularities click Whistleblowing Channel.

In this case, provide as much information as possible to facilitate further action or investigation.

If you have any other queries relating to the service and how it operates, please email SMLueledenuncias@deloitte.co.ao