"SpeakUp" is an independent whistleblowing confidential portal for Cepal Hellas.

Cepal Hellas is committed to ethical business practices and operations across its entities and jurisdictions of operation. The Board of Directors and Senior Management of the Company apply a “zero-tolerance” approach to incidents of misconduct or illegal activity, regardless of whether these incidents originate from employees of Cepal Hellas or third parties that Cepal Hellas cooperates with or is represented. Cepal Hellas is committed in maintaining the highest standards of integrity, transparency and responsibility across all its activities. Additionally, it requires from all its employees to act with professionalism and due care, and expects them to safeguard its assets, brand and reputation.

Cepal Hellas strongly encourages everyone to raise a concern or report an incident regarding misconduct or illegal activities through any of the following communication channels:

• Website: this channel-Log a disclosure/suspicion
• Email: whistleblowing@cepal.gr
• Mail: 209 – 211 Andrea Siggrou Avenue, Greece, Post Code 171 21, Nea Smyrni, Athens (please reference your letter towards the Whistleblowing Oversight Officer of Cepal)

All reports are treated confidentially and will be investigated, in order to initiate an investigation process, where necessary, and take corrective actions. Reports are confidential and you are not required to reveal your identity, unless you choose to do so. However, to facilitate any further action, please, for the recording provide as much information as possible about your concern or the incident that you report.

"SpeakUp" service is designed to receive reports for the following areas:

• Violation of a person’s fiduciary duties
• Abuse of the Cepal Hellas Financial Services S.A assets
• Embezzlement or stealing of the Cepal Hellas Financial Services S.A assets
• Activities that put in danger the safety and integrity of any person or the Cepal Hellas Financial Services S.A
• Stealing or embezzling cash or items of monetary value
• Harassment 
• Intentional damage to property of the Company
• Any acts of fraud
• Any acts of money laundering
• Offering and/or receipt of bribes
• Abuse of privileges provided by the Company for personal benefit
• Violation of the Cepal Hellas Financial Services S.A policies and/or procedures
• Acts of retaliation
• Threatening or impairing the health and safety of the Cepal Hellas Financial Services S.A employees or any other person
• Conflicts of interest 
• Market Abuse or Insider Trading

"SpeakUp" is not an emergency line or a communication channel to submit complaints or any other inquiries that are not related to the areas mentioned above.

In case you want to submit a report, please proceed in "Log a disclosure/suspicion" section.

A Whistleblower Report may also be submitted to the National Transparency Authority (NTA) – Εθνική Αρχή Διαφάνειας (ΕΑΔ), which serves as an external reporting channel. The submission of a Whistleblower Report to the NTA can be performed in writing, verbally or through its electronic platform. Details on how to submit a report to the NTA can be found in https://aead.gr/en/ and more specifically at https://aead.gr/complaints-eng/. Before a Whistleblower selects to submit a Whistleblower Report to the NTA, it is considered prudent to receive legal advice, from an independent legal advisor (not the Company’s Corporate Legal department), to understand the conditions for such a submission.

For more information about "SpeakUp", please refer to our whistleblowing policy, the "FAQ" section or contact us via email at whistleblowing@cepal.gr.