Q: Can I be anonymous?
A: Yes you can be anonymous. It is up to you whether you want to disclose your name, although we encourage you to identify yourself as this makes the investigation and resolution process easier. If the reported information is very specific, Deloitte cannot assure that your identity will not be apparent to the designated contact in Systematic.
Q: What happens when I make a report?
A: When you submit your report, an analyst from Deloitte will review the information you have given and suggest specific follow-up action to a designated contact in Systematic.
Q: What kind of information is required in the report?
A: As much as you can. Preferably:
- Names of people involved
- Names of any witnesses (if applicable)
- Date, time and location of incident(s)
- Details of any proof
- Money or assets involved
- How often the incident has happened.
Q: Why should I blow the whistle on misconduct?
A: To help Systematic remain a fair, safe and honest place to work. Misconduct can have a negative effect on the work environment and the company’s reputation.
Q: What if I suspect something is wrong, but I am not sure?
A: It is not expected you will know every detail. Reporting what you do know, and doing it in good faith is enough.
Q. Do I risk punishment if it turns out I was wrong?
A. No. If your report was made in good faith, but it turns out to be a misunderstanding or a mistake – the case will be closed and no further action will be taken.
Q: Will I be involved after I report an incident?
A: No. Once you have made your report, you will not need to be involved in the report any further. However, if you have new or additional information, or would like to make an adjustment to a previous report, you can log onto the website with your reference number and password provided when you submitted your initial report. Alternatively, you can contact xx and quote the reference number.
Q: How soon will Systematic be notified after a report is made?
A: Tell Us will provide an anonymous report to the designated contact at Systematic within one business day of your report. Of course, if you report something of critical importance to Tell Us then it will be reported to Systematic immediately.
Q: Do I get rewarded for reporting misconduct?
A: No, there is no reward for reporting misconduct to Tell Us.
Q: How many times can I contact Tell Us?
A: You can contact Tell Us as many times as you want to report suspected misconduct.
Q: Are law enforcement agencies notified of reports made to Tell Us?
A: The information you report to Tell Us is forwarded to the Systematic representative who is responsible for addressing misconduct. If he or she decides action is necessary, appropriate law enforcement agencies may be notified.
Q: Will there be an investigation process after each report is made?
A: Systematic will decide what action is required when we receive the report. All reports on important matters will be brought to the attention of the Chairman of the Board and evaluated at its regular meetings.
Q: What personal information will Tell Us collect about you or others?
A: When you contact Tell Us your personal details will only be collected if you wish to provide them, as well as any other relevant information about anyone else involved in the conduct.
Q: How will Tell Us use or disclose personal information?
A: Tell Us will only use and disclose personal information in providing this service to you and Systematic. Tell Us will disclose the information it collects to Systematic so we can act on your report as and when required by law or regulatory authority.
Q: What should I do if a report is made about me?
A: If a report made in Tell Us concerns you, you will be informed as soon as possible after a preliminary investigation has taken place and all relevant evidence has been secured. In most cases you will get information about the accusations made against you, who is responsible for the investigation of the report and who have seen the report.